Overview

It's an exciting time to be a member of the Fisher Investments Technology Department! We're investing in the future of our firm's technology and are building our team to achieve global growth. We are looking for a Business Process Optimization Program Manager to join this growing team.

The Opportunity:

The Business Process Optimization Program Manager helps to assess needs across the corporation, managing resources to re-engineer processes and events affecting the efficient running of the organization. You will report directly to the VP of Business Process Optimization.

The Day-to-Day:

• Manage the program to ensure the elements are completely and efficiently meeting the requirements
• Manage all phases of project from envisioning through deployment
• Define project scope, goals and deliverables that support our goals in collaboration with senior management and stakeholders
• Based on evaluation, make recommendations to management regarding solutions to resolve business problems
• Assess requirements to deliver program components and sub-components, which may include implementation of solution, staffing of the projects, timelines
• Establish and maintain all timelines and budgets related to their section of the program
• Coordinate all departments related to the program which may include IT, and Finance, Third-party Vendors and Users
• Proactively manage changes in program scope, identify potential crises, and create contingency plans
• May work with department personnel, Business Analysts and Project Managers to evaluate current business processes and requirements
• If needed, create and manage vision and scoping documentation, program schedule, project checklists
• Identify and manage program dependencies and planning
• Coach, mentor, motivate and oversee program team members and contractors, and influence them to take positive action and accountability for their assigned work
• Develop best practices and tools for program execution and management

• 5+ years of experience successfully using business process improvement or business process design methods to make substantive change
• Experience working both independently and in a team-oriented, collaborative environment
• Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
• Elicit cooperation from several sources, including senior management, internal clients, and other departments
• Reacts to program adjustments and alterations promptly and efficiently
• Working knowledge of MS Office
• Able to interface with different departments within the company
• Strong familiarity with change management
• Bachelor's Degree or equivalent combination of education and experience required

• $110,000 - $165,000 base salary per year in the state of WA - New hires should expect to start at the lower end of the range depending on experience
• Eligible for a discretionary bonus based on firm and individual performance

• 100% paid medical, dental and vision premiums for you and your qualifying dependents
• A 50% 401(k) match, up to the IRS maximum
• 20 days of PTO, plus 10 paid holidays
• Family Support programs including 8 week Paid Primary Caregiver Leave, fertility, family forming, and hormonal health assistance and back-up child, adult, and elder care
• $10,000 fertility, hormonal health and family-forming benefit
• Opportunity to participate in our hybrid work from home program. This program is subject to change. Based on tenure and performance eligibility, you will have the opportunity to work from home up to 75 days per year