Healthfirst
Healthfirst, one of New York’s largest not-for-profit health insurance companies, has earned the trust of close to 2 million members by ensuring access to affordable and high-quality healthcare.
Working at Healthfirst
Healthfirst is New York’s largest not-for-profit health insurer, offering members access to high-quality, affordable healthcare. The company’s mission is to put its members first by working closely with care providers and community leaders to address broader issues that can impact health and well-being. This value-based care model is the foundation of Healthfirst’s sustained growth in one of the most dynamic markets in the country. Healthfirst employees believe that good health doesn't start in a doctor's office and are passionate about what they do, focused on the future, and dedicated to making a difference in people’s lives.
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Meet Healthfirst Employees
Cyndi Hernandez
Senior Clinician
Cyndi helps members open pathways to essential services and community entitlements for high-risk behavioral health children and their families. She collaborates with case managers to ensure that members are empowered and well-prepared to lead healthy lives and stay safe in their communities.
Gautam Nangia
Director, Growth & Account Management
Gautam leads the Sales and Retention team for Healthfirst’s Long Term Care products. They develop referral channels through provider network and community organizations, and market to consumers. They also track metrics, review market trends, and develop efficiencies to improve enrollment timelines.
Marian Sato
Manager Analysis
Marian leads a team of analysts who are responsible for evaluating new medical cost savings initiatives, identifying performance trends, and reporting out achieved savings. As a prior Summer Trailblazer intern, she was able to hone her skills before joining Healthfirst as a full time team member.
Iris Kaifa
Product Owner
As a Product Owner for the Corporate Business Technology Team, Iris manages a team of IT Developers who focus on enhancing and maintaining internal collaboration platforms. This team supports the strategy and technology that provide Enterprise Collaboration & Intranet access within Healthfirst.
Wanthony Cruz
Sr. Manager, Learning Delivery
Wanthony is responsible for leading and executing the learning experience for multiple business areas including the Sales where he started his career. Wanthony and his team sharpen the skill set of Healthfirst employees to encourage high performance and retain top talent.
Craig Spooner
Senior Business Analyst
Craig is responsible for business process review, data analysis, and reporting as it relates to activities which ensure operational effectiveness.
Yanira Pereyra
Assessment Nurse, Clinical Eligibility
Yanira visits members to evaluate what type of care and which services they’ll need to safely manage their health at home. She also teaches members and their families about disease management.
Lauren Pagan
Product Manager, Growth & Retention Programs, Enterprise Delivery Services
Lauren is helping Healthfirst’s sales representatives work in a more efficient way so they can engage prospective customers and grow membership. This includes migrating systems, enhancing current technologies, and improving their business processes.
Sandra Soogrim
IT Portfolio Manager
Sandra leads a team of business analysts who collaborate with multiple internal and external stakeholders to more effectively strategize and forecast technology requirements.
Francesca Momplaisir
HR Business Partner
Francesca is the Human Resources Business Partner supporting the Growth organization within Healthfirst. She helps to execute the talent and retention strategy for Healthfirst's Sales and Product teams.
Trevaughn Daley
Web Developer
Trevaughn and his team collaborate to build member engagement and self-service policy tools that are easy to use and interact with.
Maryanne Starosa
Finance Manager
Maryanne works with various business leaders and executives to provide financial reports and analyses that impact crucial decision making processes.
Caroline Ocasio
Assessment Nurse Manager
Caroline oversees several field assessment nurses who visit prospective members at home or in healthcare facilities.
Juliana Agudelo
Clinical Manager
Juliana coaches a team of nurses and social workers who are committed to providing the best possible care for Healthfirst members.
Abderrahim El Mokhtari
Senior Manager, Finance
Abderrahim oversees a team of financial associates to gather and analyze medical revenue data for business development and financial reporting purposes.
Continuous Learning
Healthfirst supports individuals, teams, and leaders in their learning and development through customized new hire training programs in product knowledge, systems application, compliance, and member service skills for all sales, clinical, operations, IT, and business management employees. To help employees become better professionals and equip them with the skills they need to manage themselves and their teams, Healthfirst's new hire programs are a combination of virtual learning at an employee’s home base and facilitator-led learning at the NYC and Lake Mary offices. Aligning employees to the company's strategic business priorities results in an inspiring culture of continuous learning.
Working in Healthfirst’s offices
Healthfirst's Commitment To Community
Healthfirst is committed to serving diverse communities. The organization has numerous community-based offices throughout the greater metropolitan area where prospective members can engage and learn more about the many benefits Healthfirst offers for individuals, families, and small businesses. Healthfirst is also an active partner in neighborhood health and wellness and sponsors local charities, family events, and health fairs throughout the year. Healthfirst also brings together hospitals and community partners to benefit underserved neighborhoods and encourage charitable giving and volunteering through its Healthy Villages program.
Healthfirst in Florida
The Healthfirst Florida office is centrally located in Lake Mary, a northeast suburb of Orlando. More than 800 employees, who are focused on Healthfirst’s technology and operations functions, call Florida home. Over the last few years, the office has grown from a small call center into a critical operational extension of Healthfirst’s NYC headquarters, and the Lake Mary office has played a key role in the organization’s rapid growth and overall success. Employees describe the culture as being one big family, proud to showcase hard work and dedication to the company’s mission.
