About this role:
Wells Fargo is seeking a freshers with knowledge on US Mortgage domain.
In this role, you will:
- Perform general clerical operations tasks that are routine in nature
- Receive, log, batch, and distribute work
- File, photocopy, and answer phones
- Prepare and distribute incoming and outgoing mail
- Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
- Work under close supervision following established procedures
- Performs a variety of operational tasks for the low to mid complex processes or functions
- Takes accountability for entire process from receipt of work to resolution and closure
- Tasks require coordination of information among various operational areas and customers. Uses multiple online systems
- Duties may include - receiving and reviewing incoming work, contacting appropriate resources as needed, transaction processing, verifying with accuracy, resolving complex customer/client requests using multiple resources and records
- Preparing, editing, distributing, and/or correcting specialized and/or complex documents. Works under general supervision following established procedures.
- Exercises some judgment within guidelines
- Acts as escalation point for less senior processors for complex issues or transactions, providing training as needed
- Achieve / exceed the set business metrics.
- Is supportive of the team and contributes to it in an individual capacity
- Receives feedback openly from others post implementation of learning experiences
- Adapts to change within the organization with guidance from others
- Makes effort to 'pick-up' knowledge/skills in one's own area of work under guidance
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- 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Graduate in B.Com./MBA Finance
Knowledge in USA mortgage domain
Flexible to work in night shifts.
Job Expectations:
- Good typing skills
- Flexible to work in night shifts
- Knowledge in USA Mortgage domain
- Basic banking knowledge
- Good typing skills
- Good communication skills
S1
Posting End Date:
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
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Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.