A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Solutioning Center of Excellence within the Managed Services Platform will provide you direct interaction with senior leadership and other key stakeholders. You will work with cross-functional teams to execute on priority growth initiatives within this fast-growing platform.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

• Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
• Deal effectively with ambiguous and unstructured problems and situations.
• Initiate open and candid coaching conversations at all levels.
• Move easily between big picture thinking and managing relevant detail.
• Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
• Contribute technical knowledge in area of specialism.
• Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
• Navigate the complexities of cross-border and/or diverse teams and engagements.
• Initiate and lead open conversations with teams, clients and stakeholders to build trust.
• Uphold the firm's code of ethics and business conduct.

• Demonstrates understanding of global Payroll Managed Services
• Delivers value to clients in challenging business environments;
• Applies problem-solving and business analysis, including exhibiting flexibility to navigate through unanticipated situations;
• Manages multiple priorities simultaneously utilizing project management, critical thinking, and problem-solving skills.

• Displays knowledge and/or a proven record of success in payroll policies and practices at a global level;
• Exhibits some payroll operations, implementation, and/or managed services experience and conveys process improvement skills. Demonstrates experience with payroll technology platforms (ADP, SAP, Oracle, UKG, etc);
• Manages global payroll operations, establishing accurate and timely payments, in compliance with federal, state, and local laws for each location regarding withholdings and deductions;
• Demonstrates intimate-level abilities and/or a proven record of success in managing efforts to identify and address client needs;
• Understands business problems in the form of functional and technical requirements while using innovative thought leadership in the creation of solutions;
• Understands and possesses knowledge of federal, state, and local payroll regulations, labor laws, and tax requirements to establish compliance;
• Demonstrated ability to coordinate with client on with payroll inquiries and audits from federal, state, and local taxing authorities;
• Works closely with business teams and key stakeholders, both management and operational, to establish industry-leading processes for payroll and related programs, including effective internal controls and automation of workflows to enable efficient, accurate, and timely processing of payroll;
• Manages the implementation of new tools/automation, financial controls, policies, and leading industry practices across the functional group to include process improvements and efficiencies related to payroll deliverables;
• Develops relationships with a diverse, cross-functional group of stakeholders across a global network to drive and influence transformational change and solutions;
• Collaborates with accounting to assist with journal entries, account reconciliations, and other accounting duties related to payroll;
• Works closely with PwC leaders and clients to interpret results, identify trends, and develop/implement strategies to combat issues;
• Establishes and maintains pay policies, payroll calendars, checklists, tax deadlines, and procedural documentation;
• Makes recommendations and implements processes to enable cross-border payroll process;
• Manages a team of payroll professionals in different regions, establishing high performance and collaboration. Excels in a virtual/global team, working virtually and navigating complex international and matrixed organizations;
• Fosters an environment where team members can share feedback, suggestions, and process improvements;
• Develops and sustains meaningful client relationships, understands a client's business and technology to identify, pursue, and ultimately obtain additional consulting opportunities;
• Acquires knowledge of current business issues to deliver results and develop process improvement strategies;
• Creates a positive work environment, collaborating with team members while meeting client expectations, encouraging improvement by offering meaningful feedback in a timely manner and keeping leadership informed of progress;
• Displays excellent communication skills, both written and verbal. This includes the ability to effectively communicate project updates, negotiate contracts, and present business proposals to clients and stakeholders;
• Works and collaborates with multicultural teams in multiple locations.