At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Accident and Health Product Underwriting and Individual and Group Health Medical Management Director is responsible for domestic product underwriting medical management nationally and development of strategic and tactical planning, as it relates to underwriting and medical management.
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Key Responsibilities
• Manages the medical management staff consisting of clinical risk analysts and risk management analysts
• Oversees external underwriting support partners, such as electronic app vendors, offshore data processing vendors and MGU's
• Oversees 51+ market expansion, particularly the management of our outsourced underwriting staff at the MGU
• Collaborates with TPAs to resolve operational issues and improve efficiencies in medical reviews
• Implements underwriting strategies that ensure a quality underwriting work product is produced consistent with underwriting strategies, standards and processes
• Develops, facilitates communication, acts as liaison and continues to maintain relationships between multiple departments (Claims, Product, Sales, Operations, etc.)
• Manages underwriting staff to include underwriters, underwriting techs, quality assurance, etc.
• Continuously analyzes medical review processes to identify opportunities to increase efficiency, reduce cost and improve the customer experience
• Oversees external medical management partners, to include medical management firms, medical record retrieval firms and medical director consultants
• Develops underwriting processes for any new product launches
Education
• 4 year Bachelors Degree (Preferred)
Experience
• 12 or more years of experience (Preferred)
Supervisory Responsibilities
• This job has supervisory duties.
Education & Experience (in lieu)
• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
Skills
Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Market Expansion, Medical Management, Medical Review, Results-Oriented, Underwriting, Underwriting Support
Compensation
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.®
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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