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Job Purpose and Overview
As a Technical Project Manager, you will report to the Senior Manager of IT Program Management and support the successful and on-time delivery of corporate initiatives that are technical in nature. These initiatives will involve software development, security enhancements, and infrastructure improvements that impact one or more functional teams. You will work closely with team managers to ensure appropriate resource allocation for each project. Additionally, you will assist in conducting risk assessments and ensure that project stakeholders are kept informed about project progress, technical challenges, and impediments.
What You Will Do
- Manage multiple concurrent midsize projects from inception to close, including discovery, planning and design, scheduling, managing scope and dependencies, mitigating risk, facilitating issue resolution, and managing escalations.
- Ensure the scope of work for projects is defined, managed, and actively communicated, minimizing scope creep, tracking variance, communicating risks and issues clearly to stakeholders, and facilitating change requests to manage budget or schedule impacts.
- Provide technical support and guidance to project teams, leveraging understanding of systems, software development, and infrastructure to drive project success.
- Facilitate technical discussions and drive decisions on technical issues and solutions via collaboration with technical and non-technical functional areas.
- Conduct technical risk assessments and develop mitigation strategies.
- Distill complex issues, technical considerations, and team feedback into a clear direction, formulating action plans in meetings and asynchronous updates.
- Anticipate constraints, issues, risks, and impediments, escalating as necessary and balancing business needs and technical constraints with stakeholder alignment.
- Identify, clarify, and communicate project vision, goals, and objectives and track the team's progress utilizing key performance metrics to ensure objectivity.
- Review project deliverables to ensure they meet requirements and quality standards.
- Communicate regularly and transparently with sponsors and stakeholders to manage their expectations and keep them informed about progress and impediments.
- Participate in advancing best practices for program and project management across the organization by identifying, recommending, and driving process and tool improvements.
What We Would Like to See
- 5+ years of experience managing multiple deadline-driven projects simultaneously, using various project management tools, and using Traditional and Agile frameworks.
- 3+ years of experience managing technical projects related to software development, security, and infrastructure.
- Experience with M&A projects and IT Service Delivery is highly desired.
- Demonstrable experience of successful collaboration with cross-functional and global teams.
- Demonstrable ability to work independently, prioritize and manage own and others' time efficiently, and willingness to adapt to changing and competing demands.
- Ability to work creatively and analytically in a problem-solving environment, demonstrating teamwork, innovation, and excellence.
- Detail-oriented with strong analytical, organizational, and time management skills.
- Ability to exchange information with technical and non-technical individuals in a clear and concise manner.
- Willingness to cross over non-technical domains to provide program and project management support across the organization.
- Exceptional communication skills that allow you to effectively communicate with peers, members of other functional areas, and management.
- Excellent oral and written English communication skills, including spelling and grammar.
- Ability to quickly and concisely communicate (verbally or in written form) with management on technical issues in non-technical terms.
- Proficiency with Jira, Confluence, Monday.com, and other project management tools is highly desired.
- Project Management certification(s) preferred.
- Project Management experience supporting some of the following areas is a plus: Cloud Infrastructure administration (AWS, GCP, Azure, etc.), network administration, Product Engineering and DevOps, data warehousing (BI, ETL), and Atlassian products (Confluence, Jira, Bitbucket, and Bamboo).
What We Offer
- Work with an international team and global customers
- Remote work flexibility
- An environment where you can thrive, learn and apply new technologies and techniques.
- Health insurance.
- An annual sports allowance to help you keep a great work/life balance.
- An annual budget for training, and event attendance.
- Incentive Equity Program
- 25 days of paid holidays
- Paid training
- Paid assistance to tech events and conferences.
- Summer schedule for you to fully enjoy the sun!
- Team building activities.
#LI-Remote
About Appfire
A people-first approach to business
Since its inception, Appfire has been a remote-first company. With 800+ employees (who we call fireflies) across 27 countries, we foster an environment where everyone is respected. We invest in team members by ensuring they grow professionally and personally.
Watch Appfire's Co-founder and CEO Randall Ward talk about his people-first leadership philosophy: https://youtu.be/GXuChQzzowI
Making an impact
At Appfire, corporate social responsibility is driven by team members, family, friends, customers, and partners through Appfire Town. This program brings people together to generate a strong social impact in our local and global communities.
Our CEO believes being philanthropic is integral to operating our business and is not merely the result of our success. In 2015, Appfire joined the Pledge 1% network of organizations committed to philanthropy. Appfire has since grown our Pledge 1% program to include all four pledge types - product, profit, equity, and employee time. We were among the first to do this, and we're proud that Pledge 1% is part of our evolution.
Our business
Appfire has been profitable since its inception, with best-in-class free cash flow margins relative to the broader SaaS universe. The company's mission to equip and connect every team so they can plan and deliver their best work has proven successful, producing consistent year-over-year (YoY) growth - with Appfire growing from $10M ARR in 2019 to $200M ARR in 2023.
What's our secret sauce?
- We follow teams. We do our research and build software that solves real-life collaboration challenges while being easy to implement and a joy to use. We're proud to support over 20,000 customers and growing, including 55% of the Fortune 500. From the entertainment delivered by Netflix to the devices crafted by Samsung, and Dell Technologies and the financial transactions handled by Visa, Edward Jones, and US Bank, Appfire's technology is indispensable. Our products also play a pivotal role in streamlining operations and fostering innovation at companies like Tesla and significant institutions such as NASA, Boeing, and many more.
- We enhance. We don't compete. Our software is designed to give developers, knowledge workers, and teams the ability to extend and get greater value from the platforms they've invested in and enjoy. So far, our solutions extend and enhance the capabilities offered by Atlassian, Microsoft, monday.com, and Salesforce.
- We build bridges and invest in our partners. Appfire's success is underscored by the fact that the company has no direct sales team and instead leverages its channel program as its primary path to market. Today, Appfire has a dedicated Channel team supporting 700+ channel partners.
- We make security and privacy a priority, but we also keep it simple for our customers. We've achieved International Organization for Standardization (ISO) 27001 and ISO 27017 and System and Organization Controls (SOC) SOC 2, Type I and SOC 2, Type II certifications. In 2022, we launched our award-winning Appfire Trust Center, offering our customers, partners, and prospects the latest security, privacy, and compliance information, including pre-completed questionnaires (CAIQ, SIG, and VSA) with an accelerated NDA process and just one EULA to cover it all.
Market recognition
Appfire has been consistently recognized for company growth, culture, corporate social responsibility, and product excellence and has been included among the Deloitte Technology Fast 500, Inc. Best Workplaces, BuiltIn Best Places to Work, and Inc. 5000. Learn more about our accomplishments, which would not be possible without our team members, partners, and customers: https://appfire.com/awards.
Read about Appfire's continuous growth and mission to equip and connect every team so they can plan and deliver their best work: https://appfire.com/newsroom/Appfire-Exceeds-200M-in-ARR-Signaling-Growing-Demand