Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Senior Customer Technology Advisor

AT Kyndryl
Kyndryl

Senior Customer Technology Advisor

Milan, Italy / Remote

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Are you passionate about security architecture and driven to protect against the latest threats? We are seeking a Security Architect who will join our team and take the lead on developing, implementing, and maintaining our security strategy within our Service Provider organization.

As our Security Architect, you will work closely with our leadership team to design and implement effective security solutions that not only protect our business objectives and regulatory requirements, but also provide innovative solutions to stay ahead of emerging threats.

Want more jobs like this?

Get Computer and IT jobs delivered to your inbox every week.

Select a location
By signing up, you agree to our Terms of Service & Privacy Policy.


You will conduct risk assessments and threat modeling to identify and prioritize risks to our business and IT assets, using your extensive experience in security architecture design and implementation within a Service Provider environment to create a cutting-edge security architecture framework. You will also work to maintain policies, standards, and guidelines related to information security within our organization, collaborating with cross-functional teams to implement security controls and technologies such as encryption, authentication, and authorization solutions.

Your role will also involve conducting security reviews of vendors and third-party partners to ensure they meet our rigorous security standards, as well as performing regular security and risk reviews of our Service Provider environment to identify vulnerabilities and recommend remediation activities.

At the forefront of security trends and technologies, you will advise our senior leadership team on the latest security best practices, and stay ahead of emerging security threats, always keeping our organization one step ahead. Join us on this exciting journey of securing our Service Provider organization and protecting our customer's assets.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from a Junior Architect to Principal Architect - we have opportunities for that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Technical and Professional Expertise

• Minimum of 10 years of experience in security architecture design and implementation within a Service Provider organization
• Experience with security frameworks such as NIST CSF, ISO 27001, or CIS Controls
• Deep understanding of security technologies, such as firewalls, intrusion detection and prevention systems, vulnerability scanners, and endpoint protection
• Strong knowledge of cloud security concepts and technologies, such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP)

Preferred Technical and Professional Experience

• Relevant industry certifications such as CISSP, CISM, or CCSP
• Bachelor's or Master's degree in Computer Science, Information Security, or a related field

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

Client-provided location(s): 20054 Segrate, Metropolitan City of Milan, Italy; Turin, Metropolitan City of Turin, Italy
Job ID: Kyndryl-R-20748
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Vision Insurance
    • Life Insurance
    • Dental Insurance
    • Health Reimbursement Account
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Remote Work Opportunities
    • Flexible Work Hours
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Professional Development

    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns