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Senior Product Marketing Manager, ITSM

AT Atlassian

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Atlassian

Senior Product Marketing Manager, ITSM

San Francisco, CA / Remote

This job is no longer available.

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Atlassian is looking for a Senior Product Marketing Manager, ITSM (Channel) who understands the power of the Channel and the purpose of partnerships. We are looking for a Senior PMM to engage and enable the Channel through the creation of go-to-market strategies, enablement, and marketing deliverables. In this strategic and cross-functional position, you will play a critical role in inspiring and empowering our channel ecosystem.

As a Senior Product Marketing Manager, Channel, your role will be to help drive a channel GTM that supports the expansion of the business for one of Atlassian's fastest-growing products, Jira Service Management. This includes crafting messaging and value pillars that explain why our IT service management (ITSM) solution is important to our channel partners and their customers. You will collaborate with cross-functional teams and partners to identify, design, and implement new co-marketing strategies, tactics, and programs.

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As an important member of the team, you will help communicate the joint value proposition Jira Service Management and partner services provide to customers and internal field teams. You will be an expert on our solution, partners, and how to create win-win opportunities.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $150,700 - $200,900

Zone B: $135,600 - $180,800

Zone C: $125,100 - $166,700

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

  • Lead Channel and Partner marketing strategy and enablement, and collaborate with cross-functional teams to build and execute programs
  • Equip partners with product marketing assets, such as playbooks, sales tools, and content
  • Develop co-marketing opportunities, such as thought leadership content, case studies, events, and marketing campaigns
  • Evangelize Jira Service Management by delivering trainings, presentations, and webinars
  • Build relationships with top partners to grow mindshare and influence their marketing direction
  • Gather market, product, and customer insights to inform our roadmap, positioning, and campaigns


  • 3-5+ years of product marketing and related channel marketing experience at B2B enterprise SaaS companies with a high-touch sales model
  • An understanding of Channel Partner business models and what roles partners can play to consult solutions, sell, and deliver services with software products
  • Experience driving enablement for field teams
  • Familiarity with IT service management and / or DevOps frameworks

About you:

  • You love working with channel partners and understand how to identify business opportunities and motivate them to achieve joint goals
  • You can easily switch between strategy and execution
  • You can create and tell a story that simplifies complex technology and inspires action
  • You love it when your work moves the needle, closes a deal, or makes an impact on a partner and their customer
  • You have a track record of delivering high-quality work and high attention to detail

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Client-provided location(s): San Francisco, CA, USA; New York, NY, USA; Washington, DC, USA; Austin, TX, USA
Job ID: Atlassian-12919
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Mental Health Benefits
    • On-Site Gym
    • HSA
  • Parental Benefits

    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks

    • Holiday Events
    • Casual Dress
    • Pet-friendly Office
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
    • Sabbatical
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Access to Online Courses
    • Internship Program
    • Leadership Training Program
    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
  • Diversity and Inclusion

    • Founder led
    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program

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