Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
What you will be doing
PRINCIPALES FONCTIONS ET RESPONSABILITÉS:
- Coordonner et gérer tous les aspects requis afin d'obtenir la couverture de médicaments d'ordonnance pour les patients;
- Coordonner les cas avec les compagnies d'assurance, les cabinets de médecins et les professionnels de la santé afin de maximiser les solutions de remboursement;
- Coordonner les documents, les soumissions et tous les documents connexes aux compagnies d'assurance, programmes de financement public/fédéral;
- Mettre en œuvre le test de moyens financiers tel que requis dans le but de maximiser la couverture des médicaments d'ordonnance du patient
- Coordonner les processus de pharmacie requis lorsque le financement a été obtenu; et
- Acquérir une connaissance approfondie des mécanismes de financement public/privé et fédéral.
- Responsable de signaler tous les événements indésirables aux départements concernés.
- Le/la spécialiste de remboursement sera également affecté(e) à d'autres fonctions et tâches au besoin de temps à autre.
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PRIMARY DUTIES AND RESPONSIBILITIES:
- Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients;
- Coordinate cases with insurance companies, physician' offices and healthcare professionals in order to maximize reimbursement solutions;
- Coordinate documents, submissions and all related paperwork to insurance companies, public/federal funding programs;
- Implement Financial Means Test as required in an effort to maximize patient's prescription drug coverage
- Coordinate pharmacy processes required once funding has been obtained; and
- Acquire in depth knowledge of public / private and federal funding mechanisms.
- Responsible to report all Adverse Events to the assigned units/departments
- The Reimbursement Specialist will also be assigned other duties and tasks as required from time to time.
What your background should look like
EXPÉRIENCE ET NIVEAU D'ÉDUCATION REQUIS:
- Éducation post-secondaire ou l'équivalent dans une discipline connexe;
- Minimum de 2 ans d'expérience en service à la clientèle, dans un environnement de bureau;
- Solide maîtrise des applications Microsoft (Outlook, Word, Excel);
- Manières professionnelles/courtoises/efficaces au téléphone;
- Capacité éprouvée à organiser le temps, fixer les priorités et à accomplir de multiples tâches afin de respecter les diverses échéances de travail concurrentes;
- Le candidat doit avoir de solides compétences en communication et en relations interpersonnelles;
- Capacité à travailler de façon autonome et dans un environnement d'équipe;
- Souci du détail;
- Expérience dans l'industrie des soins de santé, des produits pharmaceutiques ou de l'assurance est un atout; et
- Le bilinguisme, français/anglais est requis.
Le candidat retenu aura/pourrait avoir des contacts quotidiens avec des clients, des patients ou des pairs unilingues anglophones d'équipes interfonctionnelles.
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
- Post-secondary education or equivalent in a related discipline;
- Minimum of 2 years experience in customer service, in an office setting;
- Strong proficiency in Microsoft applications (Outlook, Word, Excel);
- Professional / courteous / efficient telephone manner;
- Proven ability to organize time, set priorities and multi-task in order to meet various competing work deadlines;
- Candidate must have strong communication and interpersonal skills;
- Ability to work independently and in a team environment;
- Attention to detail;
- Experience in the healthcare, pharmaceutical or insurance industry is an asset; and
- Bilingualism, French/English is an asset.
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
- Post-secondary education or equivalent in a related discipline;
- Minimum of 2 years experience in customer service, in an office setting;
- Strong proficiency in Microsoft applications (Outlook, Word, Excel);
- Professional / courteous / efficient telephone manner;
- Proven ability to organize time, set priorities and multi-task in order to meet various competing work deadlines;
- Candidate must have strong communication and interpersonal skills;
- Ability to work independently and in a team environment;
- Attention to detail;
- Experience in the healthcare, pharmaceutical or insurance industry is an asset; and
- Bilingualism, French/English is required.
The successful candidate will (requirement)/may (asset) have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
- Advanced knowledge of pharmaceutical distribution industry
- Working knowledge of automated warehouse operating system
- Strong business and financial acumen
- Strong analytical and mathematical skills
- Ability to communicate effectively both orally and in writing
- Effective interpersonal and leadership skills
- Effective organizational skills; attention to detail
- Ability to consistently meet deadlines
- Excellent problem-solving skills; ability to resolve issues effectively and efficiently
- Excellent presentation skills
- Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs
The successful candidate may have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams.
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
Schedule
Full time
Affiliated Companies:
Affiliated Companies: Innomar Strategies
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Accessibility Policy
Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.