Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

Location/ Division Specific Information

The Chemical Analysis Division (CAD) provides a diverse mix of analytical instruments and associated services to a broad range of end user markets including Safety & Security, Environmental, Food Safety, Energy, Mining, Life Science Manufacturing and Recycling, to name a few. Its instruments are deployed in the field and on the line, in meaningful environments where customers put a premium on adaptability, reliability and ease of use. They enable them to make decisions where they operate and streamline their businesses. CAD is a complex division with a global footprint, broad product portfolio and diverse customer base.

• Act as point of contact for translating business requirements to the various IT partners for successful delivery of data visualization for the Services teams.
• Lead day to day oversight of Services operations data including dashboards, bowlers, MBR and QBR analytic review summaries.
• Translate and provide prioritization of business requests into IT requirements for continuous improvement of metric visualizations.
• Lead collaborations as both project manager or informally across all CAD service functional teams, focusing on new and continuous process improvement projects and 'just do it' actions.
• Recommend and facilitate global services master data governance process in collaboration with IT.
• Assist in development, prioritization and deployment if ad hoc initiatives and projects within AOP guidelines to drive global workflow and process efficiencies including instruction and training to company standards.
• Generate data summaries and mechanisms to provide transparency of service business data to leadership.
• Assist in developing Services Key Performance Indicators and metrics to track progress and provide return on investment on temporary initiatives across the organization.
• Collaborate with IT, business transformation and service business functions to ensure data quality, integrity, and accuracy within the services system of record.
• Contributes to a culture of customer centricity and accountability through use of practical process improvement (PPI) and experience sharing.
• Identify business areas of opportunity and translate into quantitative analyses that enable practical insights that drive productivity savings and efficiency.
• Other duties as assigned

• Bachelor's degree in Business or related field; willing to consider substantial experience in lieu of degree.

• Project Management- confirmed experience in leading successful projects. PMP certification preferred.
• Proven excellence in communication (verbal and written), negotiation, presentation, and interpersonal skills.
• 5 years demonstrated ability summarizing data analysis and delivering continuous improvement proposals.
• Experience with data visualization tools (Power BI), Microsoft Excel (including pivot tables) and SFDC preferred.
• Self-directed and highly motivated with ability to adjust to changing business requirements and ability to handle multiple projects to specified timeline.
• Ability to travel up to 25% and work across global time zones

• Previous experience in similar role
• Project Management PMP Certification
• SFDC reporting experience