Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Strategic Alliance Manager
Remote
The Strategic Alliance Manager will play a pivotal role in supporting alliances with multiple strategic partners and collaborators. In this position, you will be responsible for leading the communications, progress monitoring, and decision-making processes to effectively manage each alliance towards the mutual success of both partners. You will also be responsible for anticipating and addressing contract and business issues with our alliance partners. As the Alliance Manager, you will coordinate cross-functional activities with internal work groups in Program Management, Business Development, Regulatory & Clinical Affairs, Product Development, Marketing, Quality, Operations, Legal and Finance.
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Key Objectives of the Role
Specifically, the position will:
- Consult on the formation of new partnership agreements, providing an overview of new partnership agreements within the Organization, highlighting specific obligations and deliverables under the agreement.
- Organize and facilitate joint steering committee (JSC) meetings, including record-keeping and reporting.
- Organize and facilitate internal meetings in support of strategic partnerships.
- Track mutual obligations under partnership agreements and provide regular updates on progress against obligations.
- Early identification of partnership issues that could compromise the mutual success of the partnership.
- Identify and initiate the appropriate dispute resolution mechanisms as per the partnership agreement.
- Continuously explore opportunities to create value for existing partnerships, leading to expanding work scope and amendments.
- Responsible for ensuring ample communication and reporting within the partnership and within the Organization.
Success Measures
The success of the strategic alliances function will be measured by:
- Achieving contract development, regulatory, and commercialization goals.
- Meeting project deliverables and timeline agreed by the Organization and partner companies.
- Setting expectations and delivering on internal financial objectives.
- Partner satisfaction.
Minimum Qualifications
The successful candidate will be dynamic, team-oriented, and able to partner well with all functional teams. They will possess strategic thinking abilities, while also paying attention to detail and being able to analyze various areas of expertise to bring a level of business rigor and consistency in performance and results. The minimum qualifications for this position include:
- Bachelors Degree in business, legal, finance, or life sciences is preferred. Equivalent experience will also be considered.
- 6 or more years of experience in the diagnostics/biotech tools industry, with at least 3 years of work experience in areas such as legal, finance, contract development and administration, business development, licensing, research and development, commercial, or manufacturing.
- Must demonstrate knowledge of the overall IVD development process relevant to diagnostic/biotech tools organizations.
- Proven proficiencies with a wide range of data/information - scientific/clinical, legal/regulatory, business, financial and market analytics.
- Demonstrable abilities to translate complex contract terms and conditions into strategic and operational elements for both internal and external parties.
- Comfort in analyzing deal/financial models and implementing legal contracts/amendments.
- Proven track record of meeting or exceeding professional/work-related objectives, goals, and targets.
- Proven ability to operate independently, with little to no day-to-day direct supervision of work.
- Strong interpersonal skills. Capacity to work cross-functionally and to influence people without direct authority.
- Superb written and oral communication skills.
Preferred Qualifications
- MBA or other graduate-level degree is a plus; multi-disciplinary experience is a plus; prior alliance management experience in a CDx partnership is a definite plus.
Code of Conduct for Alliance Professionals
The following principles are intended to guide our actions, attitudes, and behaviors in support of high-performance alliances that deliver results meeting or exceeding expectations:
1. Clear Responsibilities and Expectations
Our first priority in managing each alliance is the success of the partners in achieving the business goals of the alliance. To that end, we:
- Strive to ensure that the partners jointly develop a true vision for the alliance.
- Explicitly state business goals and confirm on a regular basis that these continue to be supported by all partners in the alliance.
- Define the specific roles and responsibilities of the partner companies and their team members to achieve those goals.
- Acknowledge our responsibility in compliance with the contractual obligations associated with the alliance.
2. Robust Communication
We are committed to effective, constructive communications with our alliance partners. We endeavor to:
- Both provide and gain the transparency needed in our interactions with our partners to achieve the business goals of each alliance.
- Regularly solicit feedback from a range of individuals involved in each of our alliances to evaluate our progress.
- Seek to understand the underlying cause(s) of any actual or potential partner conflict to allow early and effective resolution.
- Communicate both successes and setbacks promptly to our partners and internally.
3. Senior Management Commitment
We involve senior management of all alliance partners through:
- Endorsement of the goals of their alliance(s).
- Regular review of the progress of the alliance(s).
- Building and maintaining relationships between senior management by recognizing potential avenues.
- Providing a forum for senior managers to meet regularly with the alliance operations people to set expectations for alliance work and provide support and guidance.
4. Understanding Our Partner
We strive to understand and support each partner's needs and aspirations that are relevant to the alliance, and to respect the differences in organizational culture and style that are inherent in alliances.
5. Disciplined Improvement Approach
We value every alliance as a chance for growth and learning, allowing us to achieve our goals more effectively. Our aim is to discover and strengthen effective approaches in all our alliance endeavors.
6. Effective, Efficient Process
We are committed to developing, providing, and using alliance management tools, processes, and activities that clearly contribute to achieving the goals of the alliance, with a minimum of bureaucracy.
7. Broad-Based Alliance Capability
We recognize that effective alliance management is the responsibility of all involved in alliance-facing roles. We are committed to helping to improve these capabilities internally and with our partners, by providing feedback, coaching, and training opportunities.
8. Conflicts of Interest
We will avoid those situations which may put us in conflict with the interests of our company or with our alliance partners. When those issues are unavoidable, we will fully disclose those interests to the parties involved.
9. Professional and Ethical Behavior
We will uphold a high standard of professional and ethical behavior at all times in our interactions with our colleagues and partners. We recognize that we may often have access to confidential information of our partners and are committed to keeping such information confidential, nor will we seek to personally or financially benefit from confidential information (such as by improper insider trading).
10. External Representation
Through our adherence to the above principles, we believe that we will be the "first choice" for both existing and new partners to work with in achieving the business goals of current and future alliance opportunities.