There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn't specific to any one platform, so you'll need a good feel for all of them. And because of this, you'll experience variety and growth at Kyndryl that you won't find anywhere else.

You'll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges - in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That's the kind of impact you can have!

This is a project-based role where you'll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you'll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won't be an issue.

Your future at Kyndryl
There are lots of opportunities to gain certification and qualifications on the job, and you'll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Technical and Professional Experience

• 10+ Years of Experience in WebSphere Administration.

• Proficiency in WebSphere Patching and SSL renewal procedures, ensuring the continuous security and performance of the environment.

• Managing SSL renewal processes to ensure the security of the WebSphere environment.

• Troubleshooting any issues related to WebSphere Patching, SSL renewal, and other technical aspects, providing timely resolutions.

• Configuring and maintaining WebSphere V7.0, V8.0, and other relevant versions, including backup-config and restore-config profiles.

• Leading and coordinating with third parties to expedite the resolution of change requests related to WebSphere Patching and SSL renewal.

• Monitoring and optimizing WebSphere performance, conducting capacity planning as needed.

• Providing Level 1/2/3 Support for WebSphere-related incidents and requests, collaborating with other team members for effective problem resolution.

Preferred Technical and Professional Experience

• Bachelor's degree in computer science, Information Technology or a related field.

• You should be able to support BAU responsibilities ensuring the up & running of application(s) 24 x 7, Monitoring Service now incidents and leading them to resolution, follow change management procedures, assisting in problem management and providing RCA inputs.

• Conducting WebSphere Patching across all versions of WAS in accordance with established protocols and best practices.
• Possess experience in monitoring, tuning, optimizing WebSphere performance, and adept at capacity planning to maintain optimal system performance.

• Excellent troubleshooting and problem-solving skills, with the ability to analyze complex issues in a timely manner.

• Strong communication and collaboration skills to work effectively with cross- functional teams.

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.