DESCRIPTION

We are looking for a talented Territory Sales - Inside Sales Representative to join our team specializing in Sales for our Distribution Business Unit in Casablanca, Morocco.

In this role, you will make an impact in the following ways:

• Convert Inbound Calls to Sales: You will handle unsolicited prospect calls and successfully convert them into sales, maximizing revenue potential.
• Develop New Sales Opportunities: You will proactively develop leads via telephone, other technologies, and cold-calling prospects generated by external sources to sell company products and services.
• Drive Repeat Business: Through follow-up calls or emails, you will drive additional sales from existing customers by focusing on repeat business, cross-selling, and up-selling.
• Conduct Effective Negotiations: You will negotiate sales according to company guidelines, ensuring favourable outcomes that align with revenue and margin targets.
• Ensure Customer Satisfaction: By using the Cummins Sales Process and managing the sales cycle from lead to sale, you will ensure high levels of customer satisfaction.
• Support Sales Representatives: You will create and deliver qualified leads to sales representatives and assist them with quotation/RFP management and other sales cycle operations as needed.
• Maintain and Build Customer Relationships: You will build and maintain positive customer relationships that foster loyalty and future sales opportunities, responding to customer concerns and resolving transaction issues effectively.
• Utilize and Improve Sales Processes: By maintaining accurate sales entry, reporting, and forecasting through Cummins tools and processes, you will ensure smooth operations and seek opportunities to grow the business and enhance customer value and loyalty.

• Action Oriented: Approach new opportunities and challenges with urgency, high energy, and enthusiasm to effectively support the sales team and manage customer follow-ups.
• Effective Communication: Develop and deliver clear, multi-mode communications in both French and English, ensuring a clear understanding of the unique needs of different audiences and coordinating efficiently with various departments.
• Customer Focus: Build strong customer relationships and deliver customer-centric solutions by addressing business needs, resolving issues, and providing accurate quotations and pricing information.
• Organizational Skills: Demonstrate strong organizational and time management skills to multitask, prioritize tasks, and maintain accurate forecasts and opportunity pipeline management, ensuring smooth sales and back-office operations.

• Advanced certificates or college degree in the field of Sales or Marketing, or an acceptablecombination of education and experience required.
• This position may require licensing for compliance with export controls or sanctions regulations.
• Limited prior experience required. Experience as a quote analyst or another sales support function desirable. Limited travel may be required.
• Experience with customer relationship management software desirable. Experience with other software-based sales and business tools desirable.