Job Description Summary

Responsible for assisting in the creation of useful and desirable software product and service experiences for the industrial internet of things. Contributes to multiple user experience engagements and highly complex projects that require in-depth knowledge across multiple specialized business domains.

Job Description

Roles and Responsibilities

In this role, you will:
Use participatory design activities (e.g. paper prototype co-creation, card sorting) to understand vision, business model and assumptions and tacit knowledge about user needs and behaviors.
Ask questions appropriate to translating an abstract problem into a roadmap for identifying solutions.

• Bachelor's Degree in Design with advanced experience.
• A link to a digital portfolio is recommended.
• Effective written and oral communication and interpersonal skills, in English and Spanish.
• Able to legally work in Mexico. This position can work remotely only within Mexico

• Previous experience in O&G, power generation, industrial automation, or similar technical engineering environments is recommended to be successful in this role.
• Demonstrated strong understanding of Agile / Lean UX methodologies.
• Skilled in our standard wireframing, design, and communication tools (Figma, Adobe CC, Miro).
• Ability to use generative techniques (sketching, brainstorming, etc.) to establish a variety of possible design decisions and decision scenarios.
• A self-starter with a history of taking initiative with minimal guidance.
• Strong communication skills that contribute to constructive discussion and collaboration.
• Evidence of success working on an interdisciplinary team in a matrix environment.
• Strong interpersonal skills with a demonstrated ability to analyze and resolve problems, taking accountability when necessary.
• Questions "the way we've always done things" in the spirit of simplification, speed, and progress. Willing to take risks but recovers quickly from setbacks; learns from them and moves forward with resilience.

• Abilty to map current industry trends to internal vision and bring related suggestions to the team.
• Understands principles of design thinking, what it is and why it is important.
• Ability to actively cultivate an understanding of how individual people and things fit within larger structures (like systems or organizations), as well as the relationships between parts of a system and the system as a whole.

• Understands the value of a rigorous, collaborative and transparent decision-making process.
• Demonstrates sensitivity to key cultural issues.
• Ability to express UX and design concepts to collaborators on cross functional teams, by explaining the rationale and benefit of design ideas.
• Demonstrates the ability to extract and communicate how customer groups are thinking and feeling.
• Ability to make decisions and take actions appropriately when all available information may not be possible to obtain.