Title and Summary

Vice President, Product Management

Overview
In virtually every country worldwide, Micro, Small, and Medium Businesses (SMEs) are the lifeblood of economic vitality. Mastercard is dedicated to enabling businesses to survive and thrive stronger than before. Our rallying cry is Empowering Every Business Everywhere. This segment is central to Mastercard's growth strategy - not only because of their global impact but also because of SMEs' significant role in the payment ecosystem as both payers and acceptors of electronic payments.

Are you passionate about digital transformation and serving Small & Medium Enterprises? Do you have a proven track record of delivering and scaling Software-as-a-Service products that solve real pain points as well as offer competitive differentiation? Have you established and led high performing, geographically dispersed teams? If so, come join our team within the Global Small & Medium Enterprise program to help shape the future of SME digital products.

This role is focused on delivering robust products & solutions for our customers. Our customers include Issuers, Acquirers, Corporates, FinTechs, and Platforms serving merchants in the SME segment. You will be tasked with delivering an outstanding experience for customers who want to enable innovative financial services within their own products.

Responsibilities
• Develop and deliver a consistent product vision, strategy and roadmap for all products within the domain space, working on multiple Products in a complex matrixed environment.
• Establish and drive product management disciplines across the product lifecycle, e.g., Studio framework, Agile development and product quality; ensuring product readiness across Technology, Delivery, Product and GTM perspectives.
• Manage and optimize budgets, forecasting, and cost allocation to enable the delivery of key business objectives.
• Build, motivate and lead direct and cross-functional teams, leveraging trust-based relationships to deliver an efficient operating model.
• Lead a team of product managers to execute the roadmap. Oversee end-to-end product and platform requirements incl. testing and operations; establish processes and procedures that enable team members to deliver at high quality and speed.
• Collaborate with internal partners and engage directly with customers to gain deep understanding of needs - use customer research, feedback and data to build iteratively and test/ experiment innovative concepts and features.
• Collaborate with global marketing team to create high quality, compelling product & sales material incl. interactive demos
• Establish measurable goals, targets and key performance indicators
• Monitor the competitive landscape- traditional and nontraditional/ emerging players
• Understand regulations and localization needs impacting our business, establish foundational global implementations

Skills/ Abilities / Experience:
• Extensive experience in Product Management, with strong domain expertise in Accounts Payable/Accounts Receivable/Virtual Cards/Data/Identity.
• Significant background in payments and financial services, specific experience in digital strongly preferred
• Proven ability to lead in a matrixed organization
• Proven track record of hiring and retaining high performing teams; naturally able to motivate and mentor cross-functional team members
• Entrepreneurial attitude, excellent communication skills, and a results-driven mindset
• Strong relationship building skills and highly collaborative; excellent listening skills; and facilitating & guiding senior executives/colleagues
• Intellectually curious, manage multiple priorities in time sensitive and challenging/dynamic environments
• Highly analytical, able to solve complex and at times ambiguous problems

Who is Mastercard
Mastercard is a global technology company in the payments industry. We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.

Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.